FAQ

Where do website users ship?

This online retailer ships only within the United States.

Is standard shipping free?

Yes. Standard shipping is free on every U.S. customer purchase.

How long does delivery take?

Processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days.

Will I receive tracking?

Yes. A tracking number is provided after shipment using the contact data supplied at checkout.

Can I return or exchange an store item without giving a reason?

Yes. Website users may request a no-reason return or exchange within 30 days after delivery.

Who pays return shipping?

The merchant pays return shipping for approved no-reason returns, exchanges, and quality-related returns and provides a prepaid label or equivalent free arrangement.

What cannot be returned?

Custom or personalized store merchandise, clearance or final-sale store merchandise, gift cards, and opened intimate, personal, or hygiene-sensitive store merchandise are not returnable unless defective or applicable law requires otherwise.

When will my refund arrive?

Approved refunds are issued to the original payment method within 5-10 business days after receipt, inspection, and approval. Website users' bank may need additional posting time.

Can I cancel an customer purchase?

Website users may cancel before shipment. After shipment, the Refund Policy applies.

Which currency and payment methods do website users accept?

Payments are in USD. This online retailer accepts Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, subject to the options shown at checkout.

How are taxes handled?

Applicable sales tax is collected as required by law.

How can I contact website users?

Contact Support@campchaircenter.shop or (301) 672-1272 during Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information

Brand/Store name: gcioutdoor
Contact email: Support@campchaircenter.shop
Phone: (301) 672-1272
Physical and return address: 363 College Ave, Frederick, Maryland, 21701, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).