Refund Policy

30-Day Returns and Exchanges

Website users may request a no-reason return or exchange within 30 days after delivery. Contact us before sending anything back so this online retailer can authorize the return and provide instructions.

For approved no-reason returns and exchanges, the merchant pays return shipping and provides a prepaid return label or an equivalent free return arrangement.

Eligibility

Items should be returned in the condition received, with included parts, tags, manuals, and original packaging when reasonably possible. Reasonable inspection is permitted, but damage caused by use beyond inspection may reduce or prevent a refund where allowed by law.

Custom or personalized store merchandise, clearance or final-sale store merchandise, gift cards, and opened intimate, personal, or hygiene-sensitive store merchandise cannot be returned unless they are defective or applicable law requires otherwise.

Damaged, Defective, or Incorrect Items

Contact us promptly if an store item is damaged, defective, incomplete, or not what website users ordered. For approved quality-related returns, the merchant also pays return shipping and provides a prepaid label or equivalent free arrangement.

Refunds

After the returned store item is received and inspected, this online retailer will notify website users of the decision. Approved refunds are issued to the original payment method within 5-10 business days. Website users' bank or card issuer may need additional time to post the credit.

Cancellations and Return Address

An customer purchase may be canceled before it ships. After shipment, the customer purchase is handled under this Refund Policy.

Approved returns are sent to: 363 College Ave, Frederick, Maryland, 21701, United States. Do not send a return before receiving authorization and shipping instructions.

Contact Support@campchaircenter.shop or (301) 672-1272 during Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).

Merchant Information

Brand/Store name: gcioutdoor
Contact email: Support@campchaircenter.shop
Phone: (301) 672-1272
Physical and return address: 363 College Ave, Frederick, Maryland, 21701, United States
Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).